Confidentiality Policy

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You can be assured that anything you discuss with any member of the surgery staff, whether doctor, nurse or receptionist, will remain confidential. Even if you are under 16, nothing will be said to anyone, including parents, other family members, care workers or teachers, without your permission. The only reason why we might want to consider passing on confidential information without your permission would be to protect either you or someone else from serious harm. In this situation, we would always try to discuss this with you first.

If you have any worries or queries about confidentiality, please ask a member of staff.

If you would like to discuss matters of a confidential nature, either with our receptionists or a member of the dispensary team, we have a side room available in reception for this purpose.

Claughton Medical Centre
161 Park Road North
Claughton, Birkenhead
Wirral, CH41 0DD

Telephone: 0151 652 1688

Fender Way Medical Centre
Prenton, Wirral
Merseyside, CH43 9QS

Telephone: 0151 652 1688

Townfield Health Centre
Townfield Close
Birkenhead, Prenton
CH43 9JW

Telephone: 0151 652 1688